Critical/Essential - Case Manager

Seattle, Washington

Case Manager needed for a local non-profit in Northeast Seattle  

Job ID: 16847

Pay Rate: $21 per hour  

Location: Seattle, WA  

Contract: Approximately 2 - 3 months 

Hours: Tuesday - Saturday, 7 pm - 2:30 am (PDT)

Do you have at least 3 years of social service case management or a BSW with at least 2 years of social service case management? 
Are you known for being a self-starter and not being afraid to ask questions? 
Can you work Tuesdays to Saturdays from 7 pm to 2:30 am?
If so, we want to talk to YOU about this Case Manager role! 

Our client is helping to build and strengthen our community to end poverty and oppression in the Seattle area. This non-profit organization envisions offering all people equitable opportunities to thrive.

The Case Manager will work on-site with previously homeless families and/or individuals living at their campus, providing open-ended, culturally competent, individually tailored case management to assist them with resources needed to maintain their housing. This role will assist residents to develop life skills to prevent repeat homelessness episodes and ensure that all residents (including children) have the resources and tools they need to become self-sufficient, contributing members of their community. The Case Manager will complete comprehensive assessments to determine depth of services needed, develop individual goal plans, help residents connect to services, monitor progress, and collect and record relevant data then report outcomes to funders as appropriate. This role will function as part of a team of service providers that will develop on-site, and community-based programming needed to respond to identified barriers preventing transitions to self-sufficiency, with an emphasis on children’s services and employment development. 


  • Provide on-site, in-home case management, resource referral, and follow-up assistance to previously homeless families and/or individuals.
  • Act as an advocate for resident to access services and resources.
  • Act as a liaison between resident families and other community agencies providing services, maintain communication with providers as needed, including schools, DSHS, employers, childcare providers, etc.
  • Work with the residents to ensure that program policies and procedures are understood and followed; and that residents learn to be responsible, informed tenants, who know their rights and obligations as leaseholders.
  • Conduct needs assessment with each household and work with them to create an individualized service plan based on self-identified goals. Review, assist and monitor resident progress towards meeting goals.
  • Complete review of household budget and assess need for supportive services such as budgeting and credit repair. Develop financial goal plan (including connections to banking services) and review monthly budget with resident as needed for stability.
  • Meet twice monthly with individual residents until they are stabilized and connected to services, and making progress; monthly thereafter, and as needed.
  • Include monthly unit inspection as part of case management visit, to ensure good maintenance of unit and identify any issues needing attention.
  • Maintain complete and confidential resident case records, accurate and timely statistics, and documentation to meet program goals and contractual requirements. Case managers will be entering data into the Seattle King County HMIS Safe Harbors system.
  • Facilitate support groups for children on the Sand Point campus and provide childcare support as needed.
  • Participate in department, organization and Community meetings and relevant training as required; participate in our client’s Anti-Racism Initiative as part of resident services and professional development. Attend other community provider meetings that provide assistance and advocacy to homeless families as appropriate to network and increase knowledge of local resources.



  • 3 years of direct social service experience (including experience providing case management with homeless families in a social service setting); or a Bachelor’s Degree in Social Work (BSW) or other related field with 2 years of direct social service experience (including experience providing case management with homeless families); or a combination of experience and education with measurable performance that demonstrates the capability to perform the duties of the position.
  • At least 3 years of experience addressing a variety of social services, such as homelessness, child development, mental health, trauma, domestic violence and substance abuse, and knowledge of local resources available to assist individuals impacted by these issues.
  • Bilingual in Spanish or African dialects or any other languages preferred.
  • Excellent communication skills, both oral and written.
  • Ability to provide money management and budgeting assistance/direction to residents.
  • Good organizational and record keeping skills, including the ability to maintain accurate and confidential files.
  • Ability to work individually in a self-directed manner and as part of a team.
  • Self-motivated with an ability to problem-solve and prioritize.
  • Basic knowledge of computer software (Microsoft Word, Excel, Outlook and database systems).
  • Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages. 
  • Access to reliable transportation, valid driver's license, vehicle insurance that meets Washington State’s minimum guidelines and the ability and willingness to utilize car to travel throughout King County. 
  • Ability and willingness to occasionally work evenings and weekends to respond to resident needs. 



Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Type: Contract

Category: Critical/Essential ,Administrative Assistant

Reference ID: 16847

Start Date: 07/06/2020

End Date: 09/25/2020