Customer Service Respresentative

Issaquah, Washington

Customer Service Representatives needed for Costco Corporate HQ 

Job# ID: 16014

Pay Rate: $15.50

Location: Issaquah, WA

Contract Length: 4 Months, with intent to hire the best of the best!

Start Date: 11/20/19

 

If you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you have an opportunity to work with a truly fantastic group.

Merchandising is the lifeblood of our client, and the business is centered on warehouse operations. Most employees begin their careers in the warehouse setting, becoming experts in merchandising and operations. The company also offers diverse career opportunities in many other areas, such as Accounting, Buying, Marketing, Journalism, Information Systems, and Human Resources, to name a few. To build these teams, our client needs support from very talented people. That’s where you come in as a Customer Service Representative.

In this role, you would field telephone calls and member-facing chats to provide information, research online issues, provide assistance with website navigation, problem-solve with each caller, and advocate for our client’s members in a friendly and efficient manner.

 

Responsibilities

  • Answer general member service questions or concerns regarding membership and product information
  • Complete and submits payment information via form for renewal transactions and membership changes
  • Research membership concerns and update account information accordingly
  • Send information and marketing materials to members
  • Act as customer support liaison for credit card partners

Qualifications

  • High school diploma or equivalent required
  • Ability to pass a criminal background check
  • Previous customer services experience required
  • Previous call center experience preferred
  • Excellent written and spoken communication skills, and experience with professional email correspondence
  • Minimum 30wpm required for typing and data entry

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Type: Contract

Category: Customer Service / Call Center

Reference ID: 16014

Start Date: 11/20/2019

End Date: 01/16/2020

Shortcut: http://jobs.parkerstaffing.com/MsJafx