Entry-Level Collections Representative sought for a public sector collections agency 

**HIRING IMMEDIATELY**

Job ID: 22727
Job Type: Contract to Hire
Pay: $36,400-38,480 annually base, monthly bonus + benefits
Location: San Antonio, TX
Hours: Full time, Monday-Friday 8 AM – 5 PM or Second Shift, Monday – Thursday 12 PM- 9 PM

No one likes their credit being impacted by bad debt, but the reality is that life happens, and people fall behind. As a Collections Representative, you have an opportunity to be the solution! A successful collector is the ultimate people person. You're able to use your empathy and negotiation skills to help customers create a debt resolution plan that is a win-win for them and your clients.

For over 45 years, our client has been providing customized collection programs for its public sector clientele. Their services allow our clients to spend more of their time and limited resources on providing the core services their constituents expect, while avoiding unnecessary tax increases and cuts to essential public services. They pride themselves on:

… Their people with a customer-driven focus …
… Their unique service offering with a history of success …
… Unifying compliance with the law while working step-by-step with their clients and consumers …

The Collections Representative position is a critical contributor to our client's team. Their organization is growing like crazy and offers opportunities to accelerate both your compensation and your career! 
 

What would I be doing?

• Making 100-150 outbound calls to both consumer and business contacts depending on the client
• Working with customers to negotiate a debt repayment strategy
• Demonstrating professionalism and empathy for a wide range of backgrounds and situations
• Following federally mandated compliance regulations regarding fair debt collection practices
• Managing time effectively to meet performance goals
• Contributing a positive attitude to customer and co-worker alike
• Utilizing an proprietary system to notate customer contacts and call results

What are we looking for?

• MUST have high school diploma 
• Transitioning military members are highly sought
• Solid tenure throughout career
• Transferrable skills from retail, restaurant, and teaching experience are greatly encouraged to apply, willing to train
• High-standard professionalism, work ethic, communication skills
• Persistence and ability to overcome objections
• Aptitude with common office software and tools
• Ability to pass a drug screening and background check

What are the benefits?

• Medical, Dental, Vision Insurance & 401k
• EAP (Employee Assistance Program)
• Paid Vacation, Holidays, and Sick Time
• Monthly bonus

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. We encourage candidates from all walks of life to apply.

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities throughout the nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.