Call Center Representative

Job ID: 23693

Job ID: 23693

Marietta, Georgia

Onsite

$19 - $20

Non-Clinical Healthcare

Contract To Hire

Marietta, Georgia

Onsite

Contract To Hire

  Non-Clinical Healthcare

$19 - $20

Job Details

Call Center Representative needed to support primary care clinics for a Georgia healthcare company. 

  • Pay Rate: $19 – $20 per hour
  • Location: Marietta, GA
  • Employment Type: Contract
  • Work Arrangement: On-Site 
  • Schedule: After Training Period: M-F 10:30am-7:00pm
    • During Training Period: M-F 8:30am-5:00pm
    • *No weekends / No major holidays

Help set national standards for healthcare by joining this award-winning, not-for-profit healthcare organization in Georgia. 

The Call Center Representative will work with patients to schedule office visits with providers, verify insurance information and patient demographics, and have in-depth conversations to answer questions and ensure quality customer service. 

The ideal candidate is comfortable being on the phone consistently and abiding by a rigid schedule (set times for lunch and breaks throughout the day). 

Responsibilities:

  • Answer high-volume of inbound calls from patients
  • Listen to patient needs / concerns and provide accurate information
  • Schedule patients for visits with healthcare providers 
  • Review patient accounts and update records with insurance and demographic information 

Requirements:

  • High school diploma
  • Prior experience working in a call center environment
  • Abide by strict confidentiality standards
  • General computer skills 
  • Familiarity with insurance policies
  • Experience working in EMR, Genesis, or other healthcare scheduling tool valuable but not required

*A background check and drug screen are required. 

Benefits Offered by Parker Staffing to Contract Employees: 

  • Paid Sick/Safe Time (based on where allowable by law) 
  • Medical benefits with multiple plan tiers and Telemedicine access 
  • 401K with matching contributions  
  • Holiday pay  
  • Employee Assistance Program (EAP) 

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Human Resources, and Non-Clinical Healthcare opportunities throughout the nation. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Why Parker Staffing?

Founded four decades ago as a local Seattle-based staffing firm, Parker has become a go-to company of choice for Administrative, Customer Service, Contact Center, Non-Clinical Healthcare, Human Resources, Sales, Mortgage, and Banking job opportunities. Over the years, we’ve steadily grown beyond our Seattle roots to place thousands of candidates in contract, contract-to-hire, and direct hire needs across the United States.

People are at the heart of what we do, and we’re proud to have been named a “Best Place to Work” by Puget Sound Business Journal for over 11 years in a row. From your virtual interview with our recruiting team to our streamlined onboarding experience and ongoing support, our goal is to deliver a high-touch experience that sets you up for success.

Parker contractors tell us they love our:
  • Weekly pay
  • Direct deposit
  • Fast, easy onboarding
  • Digital paperwork (no printer required!)
  • Dedicated support team

Benefits & Perks

As a Parker contractor, you have access to a variety of benefits including medical benefits with multiple plan tiers and telemedicine access, 401k plan with matching contributions, Paid Sick/Safe Time (where allowable by law), and holiday pay. And because we know life happens, we also offer an Employee Assistance Program (EAP) at no cost to you. Additional details about benefits and eligibility criteria are provided during your onboarding with Parker.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.