Appointment Scheduler

Appointment Scheduler needed for award-winning health system in Burlington
Job ID: 19393
Pay Rate: $19-20.00/hour DOE
Location: Burlington (Onsite)
Position Type: Contract, approximately 2 months


You became interested in the healthcare industry for a reason—to help deliver care that changes lives. And we know that where you work matters.

Our client is a one of the most respected health systems in Massachusetts. Dedicated to doing things differently, they’ve been recognized across their vast network of teaching hospitals, premier hospitals, specialty, and urgent care centers, and more. You’ll learn alongside clinicians whose groundbreaking work pushes the boundaries of healthcare every day. They also believe in giving back, and throughout COVID-19 they’ve been committed to making a difference on the ground, as well as awarding more than $400,000 in grants to local community organizations that combat food insecurity and housing stability.

As an Appointment Scheduler in the COVID-19 Call Center, you’ll be responsible for taking phone calls from clients, coding medical information, maintaining patient databases, answering to patient vaccination inquiries for multiple locations across the facilities.



  • Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
  • Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
  • Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
  • Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Keeps equipment operational by following manufacturer instructions and established procedures.
  • Secures information by completing database backups.
  • Provides historical reference by utilizing filing and retrieval systems.
  • Contributes to team effort by accomplishing related results as needed.


  • Professionalism over all forms of communication.
  • Maintain confidentiality of sensitive information.
  • High School Diploma or equivalent required.
  • Knowledgeable of CDC and Department of Health recommendations.
  • Previous administrative or call center experience is a plus!

**In compliance with the Department of Health and hospital regulations, you will be required to have the following:

  • COVID-19 Vaccination 
  • COVID-19 Vaccination Card
  • PPD/TB Test within the past 90 days of start date (Skin, T-spot or QuantiFERON is accepted)
  • Hep B Vaccination Series
  • MRRV Vaccination (Mumps, Rubella, Rubeola, Varicella)


Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Type: Contract

Category: Administrative

Reference ID: 19393

Start Date: 09/22/2021


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