Medical Secretary

Needham, Massachusetts

Medical Secretary needed for a healthcare system in Burlington
Job ID: 20207
Pay Rate: $20-22 per hour
Location: Needham, MA (On-site)
Employment Type: Contract to hire

**In compliance with the Department of Health and vaccine mandates, COVID-19 vaccination & proof of vaccine will be required prior to employment.**

You became interested in the healthcare industry for a reason—to help deliver care that changes lives. And we know that where you work matters.

Our client is a one of the most respected health systems in Massachusetts. Dedicated to doing things differently, they’ve been recognized across their vast network of teaching hospitals, premier hospitals, specialty, and urgent care centers. You’ll learn alongside clinicians whose groundbreaking work pushes the boundaries of healthcare every day. 

As a Medical Secretary, you’ll be responsible for managing and processing inbound & outbound data, as well as answering a high volume of calls, and scheduling employee health screenings. In order to succeed, you must be organized and able to multi-task, as this is a fast-paced environment and you will need to balance additional support to the call center team.

Essential Duties & Responsibilities

  • Welcome patients into office and takes their names and appointment times.
  • Provide new patients with forms and other documents that they must fill out.
  • File patient forms in the appropriate place after scanning them into EHR system.
  • Accept payment for co-pays and other fees required prior to services being rendered.
  • Verify insurance information over the phone when the patient makes the appointment, then again upon patient arrival
  • Schedule next appointments prior to patients leaving the office.
  • Coordinate diagnostic tests, treatments and other necessary care with appropriate facilities and professionals.
  • Answer the phones and direct patient, insurance, and vendor phone calls as appropriate.


  • High school diploma or equivalent required.
  • Previous experience providing secretarial and administrative support to one or more individuals in a clinical environment.
  • At least 1 year of experience under general supervision of the Administrative Director, assigned manager or designee, and in collaboration with physicians and other care providers.
  • Ability to utilize specific knowledge of medical terminology.

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Type: Contract

Category: Non-Clinical Healthcare

Reference ID: 20207

Start Date: 05/30/2022

End Date: 10/01/2022