Patient Scheduling Coordinator

Patient Scheduling Coordinator needed for a medical research firm in Seattle  
Job ID: 19539
Pay Rate: $18.00 per hour
Location: Remote - Seattle, WA
Employment Type: Contract with potential for extension, approximately 1 year, full-time


Developing highly-trusted research and treatment strategies globally is crucial in the fight against cancer and world-wide diseases that affect billions each year. There are some ground-breaking, life-saving work happening here and you will be the foundational support for the Cancer division. As the Patient Scheduling Coordinator, you're a vital member of the Cancer Rehabilitation care service team and you'll act as a professional liaison for patients and families, care providers, as well as other departments across the company. Use your critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems.

With world-class scientists engaged in extensive research for novel treatments and cures, our downtown Seattle-based client has become one of the world’s leaders in cancer and disease research. This independent, non-profit research center is not just saving lives locally, but the research done here saves lives on a monumental, global scale.

If you're up for the challenge and ready to get your foot in the door with a strong medical research organization, apply now!


Essential Duties & Responsibilities

  • Schedules all patient appointments related to Cancer Rehabilitation treatment within the facility as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow.
  • Works closely with patients, families, visitors, providers and staff to identify needs, answer questions, resolve problems, provide information and follow up
  • Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
  • Manages and prioritizes scheduling requests
  • Recognizes emergency situations and initiates correct code procedures
  • Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
  • Assists with the training of new staff


  • High school graduate or equivalent
  • One year of customer service experience
  • Ability to work independently, organizing, and prioritizing concurrent responsibilities and demands
  • Ability to work in a high pressure, time-sensitive, and complex health care environment
  • Ability to demonstrate sensitivity and empathy in an emotionally challenging environment
  • Active listening skills
  • Ability to build relationships while maintaining appropriate boundaries
  • Coping skills
  • Ability to work independently, organize, and prioritize concurrent responsibilities and demands
  • Ability to use a mouse, navigate computer programs, and use email in a business setting
  • Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
  • Ability to identify and triage issues appropriately
  • Attention to detail to ensure scheduling accuracy


  • Bachelor's degree (BA or BS)
  • Previous medical office/hospital experience coordinating physician appointments and patient services
  • Familiarity with medical terminology
  • Bilingual skills
  • Prior experience utilizing an electronic medical record system and/or an automated scheduling system


**In compliance with the Department of Health and hospital regulations, you will be required to have the following:

• COVID-19 vaccination & proof of vaccination

• N95 or CDC approved mask (you will be required to wear a mask over your mouth and nose for the entirety of your shift, other PPE will be available for use onsite).



Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at to review our full offering of temp, temp-to-hire, and direct hire job openings! 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Type: Contract

Category: Administrative

Reference ID: 19539

Start Date: 10/18/2021

End Date: 10/29/2022


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